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Основы профессиональной коммуникации

Course unit title: Organizational Communication

Course unit code: Б3. ДВ.4; СД – Ф.8

Type of course unit:

Compulsory for Bachelors in Interpretation and Translation, Linguistics and Teaching Methods, Linguistics and Cross-Сultural Communication

Level of course unit:  First cycle (undergraduate)

Year of study: 4th year

Semester: spring

Number of ECTC credits allocated: 3 credits

Name of lecturers Natalia V. Chicherina;Olga A. Beznaeva

Learning outcomes

On completing the course students will be able to:

  • Distinguish the principal dimensions of organizational communication;
  • Recognise the importance of communication barriers;
  • Identify the principal factors leading to successful and unsuccessful outcomes of communication in various organizational contexts;
  • Demonstrate an understanding and awareness of culture in the context of business communication;
  • Analyse business communication problems and propose appropriate solutions;
  • Demonstrate the ability to write appropriately in business contexts;
  • Demonstrate interpersonal skills in small groups;
  • Make appropriate practical arrangements for successful interviews;
  • Analyse and apply formal and informal business meeting procedures;
  • Demonstrate oral presentation skills and apply presentation software to make the presentation look more professional;
  • Analyse important processes of group and team working, including team roles, leadership and problem solving.

Mode of delivery: face-to-face lecturing and in-class activities

Prerequisites and co-requisites:prior knowledge of essentials in the theories of Communication, Economy

Required reading

  • Blundel, R. (2004). Effective organizational communication: perspectives, principles and practices. 2nd ed. Harlow: Prentice Hall, 355p. Chapters 1, 2, 5, 7, 8, 9, 11, 12, 13.
  • Hartley, P., Bruckmann, C.G. (2002). Business communication. London and New York: Routledge, 382p. Chapters 1, 6, 10, 11, 12, 13, 14, 16.

Recommended reading

  • Turner, Paul A. (2003). Organisational Communication: the role of the HR professional. CIPD. Chapter 11: leading employee communication – an HR responsibility. (Included in the binder).
  • Clampitt, P. G., Berk, L., Williams, M. L. (2002). Leaders as Strategic communicators. Ivey Business Journal, May/June 2002. Retrieved on 08 October, 2005 from: http://www.imetacomm.com/otherpubs/pdf_doc_downloads/leaders_as_communicators_1-6.doc
  • Ashley, A. (2003). Oxford handbook of commercial correspondence. Oxford University Press.

Planned learning activities and teaching methods:

Based on the learner-centred approach, the course aims to facilitate effective student learning through mini-lectures, simulation activities, case studies, development of research skills, projects, round table discussions and active student participation. Students will also be initiated to the e-learning environment.

Assessment methods and criteria:

In-course work 50%
Assessment workshop 20%
Credit test 30%

Language of instruction: English

Work placement: Not provided

Дата изменения страницы 12.02.2016